Referral Program Rules

Last updated: February 21, 2020

These Makisu Referral Program Rules (“Program Rules”) govern your participation in the Makisu Referral Program. The Program Rules are in addition to any agreements between you and Makisu, including the Makisu Terms of Use Agreement as applicable (collectively, the “Makisu Terms”). The Makisu Terms are incorporated by reference and shall apply to your participation in the Makisu Referral Program, including, if necessary, to resolve any disputes between you and Makisu related to or arising out of the Referral Program.

Program Overview

The Makisu Referral Program (“Referral Program”) is offered by Makisu.co LLC, and its affiliates (together referred to as “Makisu”) and provides Users who are interested in referring their family and friends (“Referrers”) the opportunity to refer eligible individuals to join the Makisu community as new Users. These Program Rules apply to both referrers and referred Users, so please read carefully to understand your respective rights and obligations.

Referrer Eligibility

To be eligible to participate in the Referral Program as a referrer, you must (a) be a registered Makisu User; (b) be of legal age in your residing country; and (c) maintain a Makisu account in good standing. Referrers may be any User of the service. A single person may use the Makisu Platform in several ways (for example, as a client and virtual assistant). However, if you violate the Referral Program Rules or any applicable Terms of Service, Makisu may suspend or terminate your ability to participate in the Referral Program under any or all of your accounts. For example, if you are a User and virtual assistant and you both engage in prohibited referral activity under your User account, Makisu may terminate your ability to participate in the Referral Program under all of your Makisu accounts.

How to Refer New Users

a. Referred Users

Through the Makisu Website, you may refer eligible individuals to become new Users on the Makisu Platform. In order to be eligible for a Referral Reward (defined below) for a new Rider, the person must (i) have never previously created a Makisu account; (ii) be at least the age of majority in your territory of residence, and (iii) satisfy the applicable Reward Criteria, as discussed below. If these conditions are met, the person shall be considered your “Referred Invite.”

b. Invite Link through the Makisu Platform

You may invite your family and friends to become new Users directly through the Makisu Platform by sending them your referral link (all information collected by Makisu under the Referral Program shall be governed by Makisu’s Privacy Policy). Inviting an individual through the Makisu Platform may generate an automatic invitation email (the “Invitation”) to the person by an account controlled by Makisu. The Invitation may contain a promotional offer of Makisu credit to a new User. You represent that you have the necessary consent from your invitee to send them the Invitation (either directly or through the Makisu Platform). If your invitee follows the links in your Invitation and creates a Makisu account using the information provided, your Makisu Free Work Credit will be automatically given to the referees account.

Referral Rewards

a. General

You are eligible to earn a referral incentive (“Referral Reward”) for each Referred User that you refer to the Makisu Platform (subject to certain maximum limits and the other terms in these Referral Program Rules). You may refer any person of your choice provided that they are not engaging in malicious or illegal activities (for example, drugs or smuggling) and compel Makisu to be involved in such activities. Makisu, at its sole discretion, may make available certain promotions with different Reward Criteria or Referral Rewards to other Users or prospective Users. These promotions, unless offered to you, shall have no bearing whatsoever on your Agreement or relationship with Makisu.

b. Earning Rewards for Referred Users

Referrers may receive Makisu free work credit upon the creation of the Referred Users new Makisu account (“Referral Credit”). Referral Credit is only valid for use on the Makisu Platform and is not transferable or redeemable for cash. Referral Credit may contain certain restrictions such as expiration dates or geographical use limitations which will be communicated to the User. New Users should check their user profile within the Makisu Website to determine whether they have Referral Credit and any restrictions on its use. Your credit is automatically used when you assign your next task. For example, if you have 60 minutes worth of work credit, it will only be consumed after the completion of a task. All terms and conditions for the distribution and use of Referral Credit are determined by Makisu in its sole discretion.

c. Maximum Rewards for Referrers

The maximum amount of Referral Rewards that Makisu will give for Users. You can earn up to 480 minutes or 8 hours of work credit. For every referral that creates an account on the Makisu site, you earn 20 minutes of free work credit. This maximum Referral Reward amount shall apply across all of your Makisu accounts. You may not create multiple Makisu accounts to circumvent the Referral Reward maximum, and Makisu may withhold or deny any amounts above the maximum Referral Reward. Makisu reserves the right to change this maximum amount, and it is your responsibility to review the Referral Program Rules for the current maximum limits.

d. Resolving Disputes over Referrals.

Only one person can earn a Referral Reward for a single Referee or Referred User. In the event that multiple persons claim credit for a particular referral or has not received any of the free work credit, Makisu has full discretion to determine which person earned such referral according to Makisu’s systems and address the problem.

e. Reservation of rights

Makisu reserves the right to withhold or deduct Referral Rewards or Referral Credit obtained through the Referral Program in the event that Makisu determines or believes that the receipt of the Referral Reward or Referral Credit was in error, fraudulent, illegal, or in violation of these Referral Program Rules or any other applicable agreement between you and Makisu.

Restrictions

In connection with your participation in the Referral Program, you expressly agree to the restrictions listed below. When distributing, promoting or communicating your Referral Code(s) you agree that:

  • a) No spamming. You agree that you will not “spam” anyone with invitations to join the Makisu platform, and that you at all times will remain compliant with CAN-SPAM, the TCPA, and other applicable laws.
  • b) No Misrepresentations. You agree that you will not attempt to mislead anyone in connection with the Referral Program, either by affirmative representation, implication, or omission. In particular, you agree that you will not:
    • i) Impersonate any person or entity
    • ii) Create fake accounts, blogs, webpages, profiles, websites, links or messages
    • iii) Misrepresent your relationship with Makisu or any other third party (Don’t create content or communications that could have the effect of leading a consumer to believe that it is an official communication from Makisu.)
    • iv) Don’t make misrepresentations with respect to the characteristics or qualification requirements for any referral rewards. You acknowledge that Makisu may change the characteristics or qualification requirements for referral rewards in its discretion, and therefore you shall not represent any fixed characteristics (e.g., amount of Makisu credit, when work credit is used).
  • c) Prohibited content. You agree that you will not use the Makisu brand in connection with:
    • i) Disparaging or defamatory content concerning Makisu or third parties;
    • ii) Content which promotes racism, bigotry, hatred, discrimination or physical harm of any kind against any group or individual;
    • iii) Offensive, abusive, intimidating or harassing content
    • iv) Content that is sexually explicit, obscene and/or contains nudity
    • v) Any political and/or religious statement;
    • vi) Content containing images or reference to drugs, alcohol, tobacco, weapons or firearms
    • vii) Content that violates someone else’s privacy
  • d) Other restrictions. You also agree that you will not:
    • i) Specify the monetary amount of the referral code unless authorized by Makisu in writing;
    • ii) Create websites, domains, URLs, social media handles or email addresses containing the word “Makisu”;
    • iii) Use the names or marks of Makisu competitors
    • iv) Use images of celebrities or other public or private figures without their written consent
    • v) Use someone else’s brand name or intellectual property without their written consent
    • vi) Engage in phishing or attempting to obtain financial or other personal information
    • vii) solicit passwords or personally identifiable information
    • viii) Violate or infringe the rights of a third party. You will not create any Makisu Code that infringes on the intellectual property rights of any third party. You will adhere to the License terms in any use of the Makisu Marks.
    • ix) Advertise. You agree that you will not pay to advertise your Makisu Code or the Referral Program, including via Google, Facebook, Twitter, Bing and Craigslist.
    • x) Create printed materials other than those authorized by Makisu (including but not limited to: VistaPrint)
    • xi) Post printed materials on public or private property without the express written consent.
    • xii) Engage in fraudulent activity. You agree that you and your referrals will not defraud or abuse (or attempt to defraud or abuse) Makisu, the terms of the Makisu Referral Program, or any invited Users.

If you violate any of these restrictions Makisu may, in its discretion, remove your eligibility to participate in the Referral Program, and/or deny you any Referral Rewards earned in violation or suspected violation of these restrictions.